Our News & Announcements | Good Things Foundation

23/10/2025

Vodafone's new AIQ quiz and research reveal a burgeoning AI skills gap

The quiz was launched to mark Get Online Week - a nationwide initiative from Good Things Foundation aimed at helping people cross the digital divide.

20/10/2025

New research reveals Britain’s AI confidence gap risks leaving millions left behind

It reveals over a third (38%) of UK adults feel less confident going online since the rise of artificial intelligence (AI) tools.

07/10/2025

New Virgin Media O2 research reveals over 1.8 million over-65s scammed online in the past year

Ahead of Get Online Week, Virgin Media O2 and Good Things Foundation are launching a free Scam Schools programme with sessions across the UK to help Brits get safer online.

30/09/2025

Good Things Foundation launches the AI Gateway: free AI learning for everyone

The bold new platform aims to close UK’s “AI confidence gap” and ensure no one is left behind.

25/09/2025

Good Things Foundation challenges party leaders to stop millions being left behind in the digital age

As the UK’s political parties gather for their annual conferences, Good Things Foundation warns 3.7 million families still do not meet the Minimum Digital Living Standard.

17/09/2025

Good Things Foundation’s founder and CEO, Helen Milner to retire

Helen Milner OBE, founder and Chief Executive of Good Things Foundation, has announced her retirement in Spring 2026, after 15 years of dedicated service. Under Helen's leadership, Good Things Foundation has become the UK's leading digital inclusion charity, supporting over 1.3 million people in the last three years alone and building a network of over 7,000 organisations tackling social and economic inequality.

19/08/2025

Good Things Foundation bolsters fix the digital divide mission with two new board members

Good Things Foundation, the UK’s leading digital inclusion charity, has appointed two new board members.

05/08/2025

Good Things Foundation and People’s Partnership join forces to tackle digital and financial exclusion

Good Things Foundation has joined forces with People’s Partnership to help low-income and digitally excluded adults build the skills and confidence they need to manage their money online.

16/07/2025

Helen Milner OBE named one of UK’s most influential people in technology

Good Things Foundation is proud to share that Helen Milner OBE, its Group Chief Executive, has been named one of UKtech50 2025 – Computer Weekly’s top 10 most influential people in UK technology.

10/07/2025

Helen Milner OBE and Dr Emma Stone appointed to Government’s Digital Inclusion Action Committee

Good Things Foundation's Chief Executive and Director of Evidence and Engagement have been appointed to the UK Government’s Digital Inclusion Action Committee (DIAC).

02/07/2025

Innovations for data poverty: reflecting with the APLE Collective

Data Poverty Lab Research Associate, Dr Sarah Knowles, met with APLE Collective to discuss findings from the latest report which explores the role of innovation in tackling data poverty. In this blog, Sarah reflects on the discussions they had, and APLE member Chris and co-ordinator Katy share their comments.

25/06/2025

Good Things Foundation helps launch new Government-backed IT Reuse Charter

Good Things Foundation has worked alongside the Government and major partners including Vodafone, Three and Deloitte to develop the new IT Reuse for Good Charter, launched today. The charter encourages organisations to donate pre-loved tech to support 1.5 million digitally excluded people in the UK.

12/06/2025

New Virgin Media O2 research reveals importance of reliable internet for pensioners

The research from our strategic partner also shared how many pensioners have felt more isolated or lonely in the past 12 months.

12/06/2025

New national benchmark reveals what UK households need to be digitally included in 2025

A new report has set out a national benchmark for what UK households need to feel digitally included in 2025.

06/05/2025

Good Things Foundation launches new Learn My Way media literacy topics

The free English-language topics focus on helping people understand how the online world works and more.

29/04/2025

Good Things Foundation CEO urges FTSE 250 to act on digital exclusion

Helen Milner OBE has reached out to FTSE 250 companies urging them to take action on digital exclusion.

22/04/2025

Good Things Foundation’s partnership at the heart of Virgin Media O2’s sustainability impact

Virgin Media O2 has published a major update on its sustainability strategy. At the heart of this success is their long-running strategic partnership with Good Things Foundation.

02/04/2025

New research highlights impact of internet connectivity in temporary accommodation

The evaluation report follows a pilot project delivered by Jangala in partnership with Good Things Foundation, Virgin Media O2 and Coventry City Council's #CovConnects initiative.

19/02/2025

Big news! Government launches a new digital inclusion action plan

Department of Science, Innovation and Technology (DSIT) launched their Digital Inclusion Action Plan - firmly placing the issue on the national agenda

19/02/2025

Mayor of London urges more businesses to donate old IT equipment to help Londoners get online

The Mayor has donated over 700 City Hall devices and is calling on other organisations to follow suit.

12/02/2025

Virgin Media O2 urging parents to speak about scam text risks

New research by our strategic partner Virgin Media O2 has revealed a quarter (26%) of British teens are likely to be lured in by a scam text.

07/02/2025

Good Things Foundation welcomes two new board members

Their combined expertise will significantly bolster Good Things' mission to ensure everyone in the UK benefits from digital technology.

30/01/2025

Virgin Media O2 pledges to donate thousands of devices to National Device Bank

The company will rehome up to 1,000 pre-owned devices per month via its charity partners in 2025. It's part of its commitment to tackle electronic waste (e-waste) and support digital inclusion.

28/01/2025

Fixing the digital divide: what works?

Digital inclusion is a top priority for the UK government and today Good Things Foundation, the UK’s leading digital inclusion charity, is launching a new initiative to ensure effective, evidence-based solutions to the issue are adopted.

12/12/2024

Good Things Foundation and Libraries Connected forge new partnership

Libraries Connected, the public libraries membership body, has signed an agreement with Good Things to work closer together to fix the digital divide.

10/12/2024

The connection between economic inactivity and digital exclusion

This episode delves into practical solutions for addressing economic inactivity and explores both local and national strategies for overcoming barriers and fostering digital inclusion.

04/12/2024

More O2 stores join National Databank to provide free mobile data to those in need

More than 300 O2 stores are now part of the National Digital Inclusion Network as National Databank Hubs helping people to get online and stay connected.

26/11/2024

Celebrating digital communities with Dan Aldridge MP at Somerset Digital Inclusion Hub

We joined Dan Aldridge, MP for Weston-super-Mare and co-chair of the All-Party Parliamentary Group on Digital Inclusion, at North Somerset Training to learn about the hub's valuable digital learning and support provided by volunteers.

21/11/2024

Power Up 2.0 empowers over 1,900 people with digital skills and financial confidence

The initiative supported over 1,900 people over 2 years to gain essential digital skills and increase their financial confidence.

08/11/2024

National Databank and data poverty highlighted in O2 Christmas campaign

The National Databank and data poverty highlighted as part of O2’s 2024 Christmas campaign.

01/11/2024

Celebrating digital inclusion with Nick Smith MP and Vodafone at Blaenau Gwent Digital Inclusion Hub

We joined Nick Smith MP and Vodafone at Abertillery Library to witness the library’s remarkable efforts in promoting digital inclusion.

23/10/2024

Good Things Foundation partner with LIBF to sustainably fix the digital divide

Good Things are partnering with LIBF on the National Device Bank to help more people in need access devices and connect with the digital world.

15/10/2024

Opening Get Online Week to close the digital divide: House Of Lords launch event

Sir Chris Bryant, Minister of State at the Department for Science, Innovation and Technology, joined our strategic partners, supporters and Digital Inclusion Hubs to kick-off Get Online Week 2024

09/10/2024

New polling highlights alarmingly low digital confidence as Get Online Week 2024 kicks off

With Get Online Week on the horizon, our recent poll uncovered some alarming stats - showing low digital confidence & skills are affecting job opportunities, savings & online participation. Read the findings and watch as TV personality Gail Porter unplugs to experience the challenges faced by 8.5m people who lack basic digital skills.

27/09/2024

Boosting digital skills with new Learn My Way guides for Digital Champions

Helping others learn essential digital skills just got easier. We’ve worked with Digital Unite and National Digital Inclusion Network Ambassador Hubs to create three brand new guides tailored for Digital Champions to make the most of Learn My Way.

16/09/2024

Good Things partners with Accenture to improve digital skills and basic AI literacy

The organisation is helping to tackle the digital inclusion gap in disadvantaged areas across the UK.

10/09/2024

Imagining a future without digital exclusion: Digital Futures for Good

Digital Futures for Good is our in-depth conversation series that imagines a nation without digital exclusion, focusing on the transformational potential of innovative initiatives and policymaking.

29/08/2024

One voice across sectors: Reflecting on roundtables to fix the digital divide

Our CEO Helen Milner OBE reflects on the roundtables we hosted for the Department of Science, Innovation & Technology, focusing on the barriers to digital inclusion and how we can overcome them.

02/08/2024

Highlighting the ‘connectivity gap’ with Vodafone

We joined Vodafone UK in London to highlight the ‘connectivity gap,’ featuring an incredible ground mural by 3DJoe&Max to raise awareness of the issue.

29/07/2024

Good Things joins Virgin Media O2, Internet Matters and Action for Children in new online safety campaign

New research reveals parents’ fear of AI and deepfake threat to children. In response, Virgin Media O2 and Internet Matters, in partnership with Action for Children and Good Things Foundation have created new, free guides to help families stay safe online.

19/07/2024

Joining forces to fix the digital divide with HotTopics

HotTopics, the leading C-Suite community, will help fix the digital divide through a series of fundraising initiatives, reusing devices for social good, community events and thought leadership content.

18/07/2024

Labour party supports digital inclusion

We've been calling on the current and future Governments to take digital exclusion seriously. The Labour party has now pledged support to digital inclusion, with plans to collaborate with charities like Good Things Foundation.

21/05/2024

Supporting VMO2 & Hubbub’s initiative tackling e-waste and digital exclusion

Eight winning projects have been selected from more than 120 entries by a panel of judges including TV presenter and environmentalist George Clarke, non-profit, Material Focus, digital inclusion charity, Good Things Foundation, plus Hubbub and Virgin Media O2.

08/05/2024

Launching the third phase of Data Poverty Lab

Data Poverty Research Associate, Sarah Knowles, joins Good Things to forge ahead with the third phase of the Data Poverty Lab, explaining the achievements of the Lab so far and what's to come in the year ahead.

18/03/2024

The Minimum Digital Living Standard for Households with Children has launched

For the first time, we have a benchmark defined by the public about what families think is enough to feel included in our digital society. It tells us what families need to know, do, and be able to afford. Emma Stone explores the groundbreaking new findings.

04/03/2024

1 in 10 Brits would cut back on food or heating rather than lose internet access

Our research reveals just how vital Brits consider being connected to the internet is to their everyday lives.

30/10/2023

Visiting the network: our Get Online Week highlights

During Get Online Week 2023, the Good Things team visited lots of hubs, connecting with staff and speaking to people with lived experience of digital exclusion. Take a look at our highlights.

22/09/2023

Money, money, money: a new grant model amid a challenging financial landscape

Good Things team members Gabi Woodhams and Jo Reynolds describe what hubs told them about the financial difficulties they’re facing, and introduce a new model of grant funding to help fix the digital divide.

16/08/2023

Community action is transformative: Hubs engage with their MPs on digital inclusion

At the forefront of activism are members of the National Digital Inclusion Network. Not only do you deliver essential digital inclusion products and services, but many have recently written or met with their local Members of Parliament (MPs) to get digital inclusion on the local agenda.

24/07/2023

House of Lords visit to a Digital Inclusion Hub

Members of the House of Lords have seen first-hand the impact of hyperlocal, digital inclusion support. Here our Advocacy Manager, Hannah Whelan, discusses how to create that impact at scale - and meaningfully fix the digital divide across the country.

Good news