Our policy asks to fix the digital divide
To tackle digital exclusion and boost digital inclusion, we’re asking the UK Government to take these five critical actions and bake-in, not bolt on, digital inclusion:
- Lead with vision for a digitally included UK in the age of AI
- Deliver online public services that work for everyone
- End the postcode lottery in community provision of support
- Seize big moments for big impact, embedding digital inclusion in major system changes
- Innovate digital inclusion funding for inclusive growth
What Works? Co-Lab

What Works? Co-Lab is a new initiative, powered by our strategic partners, to push forward on using collaboration, evidence, and innovation to share best practice, and aim for systemic change through sharing what works and what could work to fix the digital divide - for good.
Digital inclusion research & evidence
Our research underpins our policy asks. We act based on what we know and we always learn from what we do. We also think that sharing and collaborating is the best way to move things forward and turn the dial on digital inclusion.
Indicators of Digital Inclusion
We brought together a group organisations with experience in digital inclusion in order to look at how we estimate the extent of Digital inclusion (DI) in the UK. Here's what we came up with.
Measuring Impact of Digital Inclusion
We're committed to measuring the impact of digital inclusion support so we can continue developing products and services that make a real difference. Here we share our approach and learning to help others do the same.
Research archive
We’ve been hard at work for over 18 years, building an extensive bank of high-quality, robust research and evidence on tackling the UK digital divide. Take a look at our library of archived research.