As the UK's leading digital inclusion charity, we celebrate the Government’s commitment to digital inclusion through their Digital Inclusion Action Plan: First Steps. But, the next steps will be critical.
To ensure everyone can participate in our digital society - today and in the future - we are asking the UK Government to:
Our policy asks:
Let’s get digital inclusion baked in to national policy and devo-deals because a strong tech nation leaves no-one behind, and drives growth in every postcode.
Let’s cut the cost of connecting for those who struggle most by cutting VAT on social tariffs, because internet access is a lifeline not a luxury.
Let’s power up places with digital skills and support by investing in AI Skills for All and community hubs, because this drives growth which benefits everyone.
Let’s make online public services easier and safer, by setting standards and supporting trusted helpers, because too many people are not seeing the benefits.
Our policy asks in full
Essential services are moving online. Employers need a tech-savvy workforce. Network members tell us that people are struggling to keep pace with changing technologies. If people are digitally excluded, then economic, social, and healthcare programmes will fail. It’s time for the Government to lead a managed transition to a tech nation that benefits everyone.
Digital Nation 2026
The latest update of our Digital Nation infographic was launched in July 2026. It brings together recent data on digital exclusion and the impact of digital inclusion support from a range of sources, including Lloyds’ UK Consumer Digital Index and Essential Digital Skills reports (2025), Ofcom’s Communications Affordability Tracker (April 2026), and Good Things Foundation’s internal monitoring and evaluation impact reporting.
We're taking this data, along with our policy asks, to all party conferences this season.