Good Things celebrates Accenture's 1 million digital and AI skills milestone

As an instrumental partner in delivering this to historically underserved communities, Good Things utilises its free AI Gateway online learning platform and the 8,000 members of our National Digital Inclusion Network to provide essential devices, connectivity, and practical, community-led support, taking these skills right to the heart of local communities.

Since the initiative began in January 2024 through March 2026, the programme has achieved 145,620 total delivery interactions. This includes 19,266 engagements via the AI Gateway, 31,189 completed Learn My Way topics featuring AI content, 1,206 interactions aimed at upskilling delivery hubs, and 93,959 additional interactions across video platforms.

Why this matters

Evidence from the initiative shows that people-first interventions deliver meaningful improvements in confidence and independence, helping people use AI to access information, apply for jobs, and manage everyday tasks. Despite the rapid advance of AI, nearly eight million people in the UK still lack basic digital skills and risk being left behind.

Vicki Sellick MBE, Chief Executive Officer at Good Things Foundation, said:

“As AI rapidly reshapes how we work and live, we are at risk of leaving people who are digitally excluded even further behind. Reaching one million people with AI skills is an important milestone, but the reality is that millions more still need help and support in the AI age. Through our National Digital Inclusion Network, we see firsthand how personal, community-led support to give people new skills and confidence online can transform lives across the UK. Partnering with Accenture allows us to take AI and digital skills straight to the heart of underserved communities, giving people the devices and connectivity they need and the essential confidence to navigate the digital world safely and confidently.”

Sarah Tillett, 33, from North Tyneside, who improved her employment prospects through the Regenerative AI initiative, said:

“After being made redundant and having cared for my mum, I reached a point where I felt quite lost about what came next for me and my career. Looking for work today can feel incredibly overwhelming because so much of it now happens online, and when your confidence has taken a hit - it’s hard to know where to start. The AI tools helped make searching and applying for jobs feel more manageable and less time-consuming, while the coaching Stay Nimble provided gave me the encouragement and confidence to start thinking positively about my future again. That support helped me feel hopeful about building toward a new career in counselling and therapy.”

Matt Prebble, Head of Accenture in the UK & Ireland, said:

“Technology should expand opportunities, not limit them. Supporting more than one million people across the UK is an important milestone but also highlights how many are still being asked to catch up with a world that is rapidly becoming AI-driven. Getting people online is important, but what really matters now is equipping them with AI skills - giving them the confidence to use new tools, adapt to change, and access better opportunities. For many, applying for jobs, accessing essential services or managing finances are already digital by default, and increasingly shaped by AI. Our Regenerative AI initiative is about meeting people where they are and giving them the skills and confidence to take part and succeed in an AI-powered society and economy.”