Insights
We act based on what we know and we always learn from what we do. We also think that sharing and collaborating is the best way to move things forward. Take a look at our research and insights and get in touch if you want to talk to us about what we do.
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Powering up the recovery with Digital Inclusion
The Covid-19 pandemic has changed the world. Digital technology has instantly become a universal need, and digital skills and access to technology will be fundamental for global recovery as we rebuild economies and strengthen society.
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Digital inclusion and online safety for adults in the UK
This report into adult safety online explores the kinds of safety risks adults face on the internet and how to incorporate digital safety into digital inclusion.
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Providing digital and financial support together
On 10 November, Mastercard lit up tower blocks in Bristol and London for 19 minutes 40 seconds to represent 19.4 million people who don’t feel prepared for difficult times ahead due to digital or financial exclusion.
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Digital Inclusion in Health and Care
COVID-19 has changed the dial on digital and its role in health and care settings meaning the lessons learned and shared in this report could not be more timely.
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Getting us ready for change in the workplace
A year on from the launch of a programme to support people underemployed and unemployed due to low digital skills, our Researcher Joseph Chambers reflects on some of the emerging findings.
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First-ever virtual Get Online Week levels up digitally excluded UK
As Covid restrictions intensify, Get Online Week will see hyperlocal community partners assist and facilitate digital learners at hundreds of events remotely.
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Evaluation of the See It Differently project
This report explores the outcomes of See It Differently, a project we worked on with OnePlusOne to test ways of reducing parental conflict through digital and blended support.
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HMCTS Digital Support Service: Implementation Review Executive Summary
This report is a summary of our work with Her Majesty’s Courts and Tribunals Service, looking at how to move their services online.
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HMCTS Digital Support Service: Implementation Review
Good Things Foundation has been commissioned to co-design and pilot face-to-face digital support in HMCTS' £1bn reform programme, redesigning the way courts and tribunals services are provided.
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New analysis of Ofcom 2020 data
Professor Simeon Yates from the University of Liverpool analyses the most recent Ofcom data on Adults’ Media Use and Attitudes.
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What DevicesDotNow has taught us during Covid-19
An insight into how receiving a device has equipped members of our communities to protect and care for themselves during Covid-19.
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DevicesDotNow impact reports
During the DevicesDotNow campaign, we released three impact reports in May, June and July 2020, charting the progress of the campaign.
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