How to Fix the Digital Divide – for Good

We're calling for the Government to act on digital inclusion. See our three Government policy asks below to #FixTheDigitalDivide - for Good.

Good Things Foundation continues to influence Government and the Opposition to act on digital inclusion. You can scroll down to read our three policy asks here. Want to get involved? Email our Advocacy Manager, Hannah Whelan, to set up a call or meeting.

See our advocacy and influencing work in action. Our Director of Evidence and Engagement, Dr. Emma Stone, spoke at a fringe panel at Labour Party Conference ’23 about levelling up living standards and fixing the digital divide – for good.

Policy ask 1. Co-investment of £24.4m a year from Government and businesses would halve the digital divide by 2030

To breaking down barriers to opportunity and help to set the UK on the path to the highest sustained growth in the G7, Government departments will need to work together with businesses to fix the digital divide for good, co-investing £24.4m per year for five years to support 5 million people – halving the digital divide by 2030.

Our economic report with the Cebr, supported by Capita, shows there is a significant economic benefit to investing in digital inclusion and skills, including efficiency savings of £1.4 billion for Government, and an estimated £2.7 billion generated for corporations through filling vacancies requiring basic digital skills.


Let's fix the digital divide to boost our economy

Every £1 invested in fixing the digital divide yields a £9.48 return. Read our report with Cebr to find out more about how digital inclusion will benefit our economy.

Policy ask 2. Scrap VAT on broadband social tariffs

Social tariffs help many of those on the lowest incomes to get online. But they still aren’t affordable for everyone. With savings passed on to consumers, cutting VAT to 0% would ensure many more families are able to stay connected.

Eligible people will save about £36 a year if social tariffs had 0% VAT. The cost of removing VAT on social tariffs is approximately £1.98m for the current 55,000 people who have taken them up, or approximately £151.2m if all 4.2m people who are eligible took them up.

With VM02, Vodafone, and Three UK, we’ve set up the National Databank which provides free mobile connectivity data to those in need. Our Databank, alongside social tariffs, are outlined in our Connectivity Guide, made with People Know How. The guide is a bespoke tool for community organisations that are supporting people to get online.


Read our Connectivity Guide

We've developed a new guide with People Know How to help community organisations to support people with their internet and data costs.

Policy ask 3. All technology to be reused for good

To tackle climate change and the digital divide, Government should commit to all tech being reused for good. Good Things Foundation have set up the UK’s first National Device Bank, providing donated, refurbished devices from businesses and other orgs to excluded people across the UK.

Our National Device Bank is an initiative set up with sustainable tech refurbisher Reconome, to breathe life into old devices and redistribute them to disadvantaged communities. If you’re an organisation or individual that is interested in donating to our Device Bank, please fill in our online application form here.


Can you donate devices?

Please fill in our online application form if you're interested in donating devices to our National Device Bank.

Our stories

05/08/2022 · Our stories

Community Digital Skills Pathway helps Ali gain confidence and overcome isolation

Ali tells us how taking part in the Community Digital Skills pathway has helped him to become less isolated and more confident using the internet.


12/11/2021 · Our stories

National Databank voucher helps Paul’s mental health

The National Databank data voucher has taken away some of Paul's loneliness and made him feel more positive about the future.


Together we can Fix the Digital Divide - for Good

If you can help or want to talk to us more about the issues, get in touch