HMRC Advice and Support

Funded by HMRC, our network community partners are upskilling learners to independently use HMRC's digital services while offering support in understanding and completing interactions.

From April 2021 to March 2024 Good Things Foundation is delivering the Advice and Support programme through the Online Centres Network funded by Her Majesty’s Revenue and Customs (HMRC). The 3 year programme will support individuals who need extra help in understanding and complying with their tax obligations and claiming their entitlements, including those who are digitally excluded.

This new programme will build on 6 years of experience and knowledge in supporting customers with HMRC services. Overall, since April 2015, we have supported 47,910 individuals with advice and guidance, and between 2021-24 this project will aim to reach a further 18,750 people.

Our partner