Accessing online services

Many of the people who are more likely to interact with public services are also more likely to be without the digital skills needed for everyday life.

Featured projects

Digital support pilot

Between 2017 and 2021 Good Things Foundation worked with Her Majesty's Courts and Tribunals Service to provide face-to-face Assisted Digital support for people who would otherwise be excluded from accessing these services. Through the Online Centres Network, we designed, tested, delivered and evaluated a face-to-face Assisted Digital service for new HMCTS online services.


HMRC Advice and Support

Funded by HMRC, our network community partners are upskilling learners to independently use HMRC's digital services while offering support in understanding and completing interactions.


Census Support Service

Good Things Foundation has been contracted by the Office for National Statistics to support the delivery of the 2021 Census in England and Wales.