Health and wellbeing

Health inequality in the UK is a major problem: people living in deprived areas tend to have a lower life expectancy and be at higher risk of poor health.

People without digital skills are the group already most likely to experience health inequalities – it’s clear there’s a growing need to increase digital health literacy and skills. 83% of GPs expressed concern about patients whose access to remote services may be impacted by digital literacy, disability, language, location or internet connection (GPOnline, 2020). 

Digital tools can help people take charge of their own health and make the right choices for them, 38% of adults use the internet to manage their physical health (Lloyds, 2022).

While reducing stress and cost for individuals, improved digital health skills can also have huge impacts on the delivery of frontline services, reducing pressure on the NHS through an increase in online transactional services such as repeat prescriptions, online appointment booking and patient access to health records.

How are we affecting change?

Find out more about how we are supporting communities and our network.

Widening Digital Participation

Good Things Foundation ran a three-year programme - Widening Digital Participation - funded by NHS Digital. Widening Digital Participation aims to reduce digital exclusion in the UK, and ensure people have the skills they need to access relevant health information and health services online.

Connect Up

Connect Up is a new project from Good Things Foundation, funded by the Scheinberg Relief Fund, to tackle loneliness and social isolation in older people.

VCSE Health and Wellbeing Alliance


Our latest insights in this area

  • Computer showing a databank voucher transaction

    12/11/2021 · Our stories

    National Databank voucher helps Paul’s mental health

    The National Databank data voucher has taken away some of Paul's loneliness and made him feel more positive about the future.

  • Digital exclusion and health inequalities

    26/08/2021 · Accessibility and wider inequalities | Health and wellbeing

    Digital exclusion and health inequalities

    Supported by the Health Foundation, this briefing paper provides an overview of digital exclusion and its relationship to health, social and economic aspects of people’s lives.

  • Digital Inclusion in Health and Care

    16/11/2020 · Health and wellbeing

    Digital Inclusion in Health and Care

    COVID-19 has changed the dial on digital and its role in health and care settings meaning the lessons learned and shared in this report could not be more timely.