Employability and benefits

Digital skills are vital to being successful in today’s job market - both when looking for work and progressing in the workplace.

These skills prepare people for work-readiness, improve their employment prospects and help unemployed people to look for work. Yet nearly 24% of unemployed people are currently lacking digital skills, meaning that those who stand to benefit the most are still missing out.

1 in 10 people in employment don’t have all of the basic digital skills.

What are we doing about it?

Digital skills and local community support can make a real difference in helping people into the right employment.

Jobseekers are one of the largest groups seeking support at our Online Centres; the introduction of Universal Credit has galvanised a need for basic digital skills and 17% of referrals to our centres come from Jobcentre Plus. However, the help centres offer isn't just confined to Universal Jobmatch. All of our centres support people with a wide-ranging package of support, which may include employment skills, financial management, and wellbeing, according to need.    

Learn My Way has plenty of resources too - from the Find a job guide to applying for jobs online - all found in the Jobs and Skills package of free courses.

94% of unemployed Learn My Way learners progress onto employment-related activity.

Featured project

HMRC: Advice and guidance

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