The economic impact of Digital Inclusion in the UK


Published: 10th Sep 2018

Today in the UK, there are over eleven million people who lack the basic digital skills they need to
participate fully in our digital economy. There is a clear digital divide in our nation, which is harming those who are left behind and holding our economy back. By 2028, we’ll be missing out on almost £22 billion of value as a direct result of digital exclusion. This is something we all have a stake in.

At Good Things Foundation we commissioned this research because we wanted to understand both the scale of the challenge and what can be done to do to end it. The problem is a real and significant one - if nothing changes then more than 10% of British people will still be digitally excluded by 2028. But we know that by working together we can bridge the digital divide so that we all benefit from digital.


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