Insights
We act based on what we know and we always learn from what we do. We also think that sharing and collaborating is the best way to move things forward. Take a look at our research and insights and get in touch if you want to talk to us about what we do.
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Providing digital and financial support together
On 10 November, Mastercard lit up tower blocks in Bristol and London for 19 minutes 40 seconds to represent 19.4 million people who don’t feel prepared for difficult times ahead due to digital or financial exclusion.
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A national wake-up call on digital skills
Our Head of Research, Al Mathers, looks at the Loyds Consumer Digital Index 2020 and what it shows about the need for digital skills in the UK.
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We need to get ready for a digital economy
Helen Milner OBE, Good Things Foundation Group CEO and Carol Lake, Head of International Philanthropy, J.P. Morgan explain why digital skills and access are essential to help us in a digital economy.
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Improving financial capability through digital skills
This report summarises research exploring challenges for support to improve digital skills for low-income households in financial difficulties, and initial recommendations on how to overcome these.
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Participating in a digital economy
This report draws on our findings and existing evidence and presents recommendations for how we can enable more people and businesses to participate fully in a digital economy.
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The economic impact of Digital Inclusion in the UK
This report is the result of Good Things Foundation's research into the economic impact of Digital Inclusion in the UK. We researched the scale of the challenge and what can be done to end it.
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Accessing HMRC services: the role of the community sector
Online Centres help people to interact more confidently with HMRC benefits and tax services. They use their holistic support model to identify and respond to a range of user needs. This report characterises these needs and the impact of Centres’ responses to them.
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Changing behaviour around online transactions
This project is the first to create robust evidence of how digital skills can improve financial capability.
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The economic impact of Basic Digital Skills and inclusion in the UK
This report presents for the first time both the costs, and the significant benefits of equipping everyone in the UK population with Basic Digital Skills.