Policies and legal bits

Complaints procedure

Not happy? We believe that anyone affected by our services should be able to make a complaint, knowing it will be fairly investigated. View our complaints procedure and how to get in touch.

Data protection policy

Good Things Foundation are committed to handling and processing data responsibly. View our full data protection policy.

Safeguarding policy

Good Things Foundation are committed to to the belief that the protection of vulnerable individuals from harm and abuse is everybody’s responsibility. View our full safeguarding policy and safeguarding procedures

Privacy policy

We respect and protect the privacy of our users. This privacy policy tells you how we collect and use information. View our privacy policy.


View our cookies policy.

Information security management

Good Things Foundation is certified to the ISO27001 standard. Find out what this means

Cyber Essentials Certification

Good Things Foundation complies with the requirements of the Cyber Essentials Scheme. Find out what this means


Good Things Foundation has worked hard to make sure its teams feel supported and safe during the COVID-19 pandemic. Find out more and view the risk assessment.

Financial accounts

As a charity our financial transparency is important to us. Our full financial statements are available here.

For further finance enquiries, please email finance@goodthingsfoundation.org