Read stories from people who have crossed the digital divide, as well as case studies from our corporate device donors and partners.
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08/06/2026Edna’s story: Overcoming fear and finding connection through tech
Before, technology felt unfamiliar for Edna. She was afraid of doing something wrong. But when her husband, Leonard, was working overseas, she needed a better way to communicate with him. “Snail mail” took weeks to arrive—or sometimes didn’t reach him at all. So, the pair turned to technology. After looking at magazines, they were able to find a laptop to fit their needs, and Edna was able to get in touch through email.
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08/06/2026Tricia’s story: Bridging the creative gap in Cornwall
For Tricia, a professional concept artist who has worked on legendary productions like Doctor Who and Disney, imagination has never been the problem. However, as the world moves toward an exclusively digital future, Tricia finds herself facing a "digital wall" that threatens to stall her career and deepen her isolation in rural Cornwall.
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08/06/2026Joy’s story: The digital wall pushing Barnsley residents to the edge
Joy, a resident of Barnsley, is witnessing the effects of digital exclusion firsthand. She speaks out about her struggles with digital exclusion, and highlights the countless vulnerable people being pushed to the brink by the compulsory shift to 'digital-first' essential services.
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01/06/2026Lynn's story: The power of local support
Lynn, a regular visitor to her local community hub in Cornwall, is navigating the complexities of modern life while facing significant barriers to digital independence. Her story highlights the vital importance of community-led support and the "human-first" approach for those who find the digital world fundamentally inaccessible due to literacy challenges.
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01/06/2026Ismat's story: How digital access transformed his new life
When 27-year-old Ismat arrived in the UK from Syria just over a year ago, he was eager to learn, adapt, and build a future. However, he quickly hit a wall.
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28/05/2026Julie’s story: Removing the mask of affluence in Cornwall
Julie Hawker, Chief Executive of Cosmic and Trustee of the Good Things Foundation, is witnessing a hidden crisis in the Southwest. While Cornwall is often viewed through the lens of tourism, Julie is highlighting the "disadvantage and suffering" beneath the surface. For many, digital exclusion is no longer just an inconvenience, it is a barrier to basic survival.