Research and Data Insights Team

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Emma Stone

Director of Evidence and Engagement

Emma leads a team of specialist experts - skilled in service design, user research, evaluation, data insights, marketing, communications, external affairs and advocacy.

Jo Reynolds

Research & Evaluation Manager

Jo's role involves designing and delivering the strategy for evaluating the impact of the work that Good Things Foundation does. This involves working out how best to collect data on Good Things' activities and outcomes, and making sense of that data to help shape the organisation's delivery and influence wider policy and practice. With a background and PhD in public health, Jo is interested in generating understanding of how we can improve wellbeing and reduce health inequalities through digital inclusion.

Katie Heard

Head of Research and Data Insights

Katie leads our team of researchers and data specialists. The research team helps us understand the difference we are making, how many people we are helping and understand what works and how we can improve the lives of those who are digitally excluded. Katie sees equality of access to digital services and devices as a basic need and is passionate about making this possible for as many people as we can.

Tom McGrath

Policy and Research Officer

Tom coordinates our Data Poverty Lab and fellowship scheme, helping to design more affordable solutions for the internet. He supports our advocacy by writing consultation responses and working closely with parliamentarians to fix the digital divide for good. Tom also monitors external statistical releases and designs qualitative research projects.

Vivian Gounari

Research and Evaluation Intern

As the Research and Evaluation Intern, Vivian works with the research team to provide the qualitative and quantitative evidence needed to both showcase and strengthen our work as a charity. Vivian enjoys planning and delivering interviews with centres where she can experience first-hand the impact of our projects and receive feedback for the future. Vivian enjoys applying and utilising these findings for discussions and research within the team to collaboratively seek the most effective and efficient way to capture and define digital exclusion.