Community Engagement and Experience team

Becky Ashfield

UKCRF Community Engagement Manager

Emma Stone

Director of Evidence and Engagement

Emma leads a team of specialist experts - skilled in service design, user research, evaluation, data insights, marketing, communications, external affairs and advocacy.

Hilary Nugent

Volunteer Manager

Hilary supports our community partners with all things volunteering. This includes working with our funding partners to ensure that employee volunteering adds real value to the work of organisations providing digital skills in local communities, by building and developing the sustainability and skills of those organisations themselves. She also develops training materials and resources for our community partners to use.

Isobel Thomas

Head of Community Engagement and Experience

As Head of Community Engagement and Experience, Isobel leads the development and implementation of our strategies to grow and strengthen our network of community partners. She ensures that they - and the people they support - benefit from the resources and support we offer to help fix the digital divide.

Lauren Howe

Community Engagement Officer

Lauren supports the Community Engagement and Experience team to grow and strengthen the Online Centres Network. Through the collection of network insights, she works to tailor our support to the needs of network members and their learners.

Louise Branch

Community Engagement Manager

Louise looks for opportunities to support and strengthen our network, working with the wider organisation to develop useful training and networking opportunities for our community partners.

Matthew Moir

Delivery and Engagement Intern

Matthew supports the Community Engagement and Experience team and will be working on the new Welsh Learn My Way. Matthew also does research to help tailor how we do things like meet-ups and training sessions. Matthew enjoys these online sessions and getting the opportunity to interact with members of the network.

Michael Skeldon

Learning Design & User Experience Officer

Michael manages the development of the courses on the Learn My Way website and supports people in the Online Centres Network with a wide range of learning resources. He’s worked as a tutor so knows some of the challenges they face, and uses this experience to help us develop our learning offer.

Natasha Punter

Community Engagement Manager - Greater Manchester

Natasha's role is to offer help, support and foster relationships between community organisations, further education providers, local authorities and Good Things Foundation. Natasha enjoys connecting centres and equipping them to ensure they can change peoples lives through the Community Digital Skills Pathway project, helping people to get connected and go onto further education or gain new life skills.

Kirsten Cooper

Community Engagement Intern

Kirsten works with the team to support all the brilliant organisations in our network. She works to make sure the network has the best possible experience through resources, training and support. Kirsten loves getting to talk directly with the network about all the amazing work that they’re doing and understanding their experiences.