National Databank

We're working with Virgin Media O2 to distribute £12.5 million of data - now we need others in the industry to come on board.

We need to develop long-term sustainable solutions to data poverty if we want to fix the digital divide. If we all work together, we think we can fix the issue once and for all.

Building on the work of the Data Poverty Lab, this exciting partnership with Virgin Media O2 will support thousands of vulnerable people in communities across the UK to stay connected.

Right now we’re piloting the National Databank with a small group of Online Centres in our network, before rolling it out across the UK. Supported by 7.5 million gigabytes of O2 mobile data – worth £12.5 million – it will help over 200,000 people get connected by the end of 2023.

And we want that to be just the start; we’re calling on the rest of the UK’s mobile networks to join the National Databank, working together to end data poverty for good.

It’s great that you want to be involved – we now need cross-sector support to ensure we find long-term, sustainable solutions to Data Poverty. Let’s start talking – click the button below.

You can get help through our network of Online Centres. Find your local centre by clicking the button below. Following an initial three-month pilot with 10 community organisations in England, Wales, Scotland and Northern Ireland, the National Databank will start operating nationwide from early 2022.

You can find details of your nearest Online Centre here. Our Learn My Way and Make It Click websites can help you increase your confidence and basic skills – click the button below to find out more.

Staff and volunteers at the 10 Online Centres taking part in the pilot will assess the needs of people they already support. They will use the Databank to obtain data voucher codes that can be loaded onto existing O2 top-up SIM cards. They can also provide new O2 SIM cards for those who need them.

Following the initial pilot phase, the Databank will start supporting people UK-wide from early 2022, through our network of Online Centres.

If you are already a member of the Online Centres Network, look out for updates in a future newsletter. If you are not a member of the Network, you can find out more about it below.

Our Partner

Virgin Media O2