Crossing the Digital Divide: Ahmed's story

Starting over in a new country

When Ahmed arrived in England from Afghanistan in 2021, he faced the daunting challenge of starting over in a different country. His inability to speak the language made joining society feel impossible for him and his family, and meant he was struggling to access essential services that could help him integrate into his new home.

Recieving support from a digital inclusion hub

When Ahmed first started to learn English, he received support from another organisation who then told him about Learn for Life, a member of the National Digital Inclusion Network.

The Sheffield-based digital inclusion hub provided him with a smartphone, data and the digital skills needed to navigate his new home.

For Ahmed, who lives with a back injury and chronic pain, having a device at home is vital, as it meant he could stay connected to his education, even on days when he is unable to walk to class. It allows him to study English and use educational apps, so he can continue to develop his skills.

Ahmed said:

"At that time, I couldn’t speak English like this...The device was very good for me because in my free time, I can solve my problems with English grammar. I find English courses in the apps and use YouTube to learn..."

With this access to technology, Ahmed has been able to learn even more. He can now use AI to help him draft professional emails when communication feels particularly difficult.

The importance of community support

He still comes to Learn for Life to connect with his classmates, staff and volunteers. It's been a lifeline for him as he continues to learn English and live in the UK.

Ahmed added:

"...Here, I find respect and kindness; I feel safe and happy. If you want to live in the UK, you have to improve your language to find a job and join society. Learn for Life is a safe place where you can find a good future.”