The rapid rise of Artificial Intelligence (AI) is transforming how we interact with the world online. But as technology jumps forward, it risks deepening the digital divide. Our research reveals a stark AI confidence gap across the UK: 72% of adults lack confidence using AI in daily life.
At Good Things, we believe digital progress should never cause digital exclusion.
Developed in collaboration with our strategic partner, Accenture, the AI Gateway is a free, interactive online learning platform designed to demystify AI. Built specifically with people who have limited digital confidence, or understanding of AI in mind, the platform builds the basic understanding, confidence and critical thinking skills needed to navigate a changing digital landscape safely and responsibly.
The difference the AI Gateway is already making
"The [AI] Gateway is really comprehensive, has clear, consistent messaging and isn’t patronising."
- Library staff member at a Digital Inclusion Hub
Already, our AI resources have been used more than 125,000 times.
"...[learning about AI has] been very beneficial...I've learnt how to look up and find out things."
"It's sort of broadened my horizons...I've made a note on my computer now to use ChatGPT whenever I can..."
What can you learn through the AI Gateway?
The AI Gateway provides bite-sized, jargon-free learning that tackles the real questions and worries everyday learners have. Through the platform, you can explore:
AI literacy basics
Breaking down complex ideas in simple explanations to help you understand what artificial intelligence is, how it works, how it's transforming the world around us and the challenges it presents.
Evaluating AI generated content and recognising deepfakes
Developing the skills and understanding needed to think critically about AI outputs, including practical tips for spotting deepfakes or AI-generated images.
Safety, scams & privacy boundaries
Understanding data privacy boundaries, recognising potential misinformation, and learning when to trust AI recommendations
Practical everyday tools
Discovering how AI tools can positively support daily tasks and how to craft clear prompts, improve your results, and understand how different details influence the output.
How to use the AI Gateway as a community organisation
If you are an organisation looking to help your community members take their first confident steps with artificial intelligence, this free resource can be integrated into your learning offer.
The AI Gateway is just one of the ways we empower grassroots organisations to tackle digital exclusion. By signing up to become a member of the National Digital Inclusion Network, you gain access to exclusive training and support to help you build your confidence, develop your knowledge of AI and integrate it into your operations, including:
- An AI Resource collection: A centralised hub of curated presentations, downloadable leaflets, and workshop guides to help you integrate AI learning into your daily activities.
- Exclusive webinars & training: Direct access to expert-led sessions on Generative AI, helping your staff and volunteers build their own knowledge, stay ahead of digital trends, and confidently support others.
- Holistic digital support: The opportunity to apply for free mobile connectivity via the National Databank and refurbished IT equipment through the National Device Bank.
Join the thousands community organisations across the UK, all working to tackle digital exclusion by delivering digital support to their communities.
Learn about AI
Build the basic understanding, confidence and critical thinking skills needed to navigate a changing digital landscape safely and responsibly.