Embedding Digital Skills for Long-Term Local Change with JPMorganChase
Power Up 2.0, funded by JPMorganChase, was designed to move beyond one-off digital skills sessions and instead focus on embedding digital support across community services. The programme supported local organisations to build digital into the way they work—developing staff capabilities, improving internal systems, and adapting services to better meet local needs.
Delivered in multiple locations across the UK, Power Up 2.0 reached people facing complex challenges. Around two-thirds of participants were unemployed, 45% had a disability or long-term health condition, and nearly half came from minority ethnic backgrounds. Many were experiencing housing insecurity or other forms of social or financial exclusion.
By working through trusted community partners, we supported participants in developing practical digital skills, often alongside support in areas such as benefits, housing, or employability. The flexible, place-based model allowed delivery to be tailored around each local context.
Outcomes included:
- 70% of participants achieved a job-related outcome (e.g. applying for jobs, being invited to interview, or securing work)
- 60% reported improved job prospects
- 90% reported feeling more digitally included
- 82% felt more motivated to continue learning
Beyond individual outcomes, Power Up 2.0 helped organisations build longer-term resilience and capacity. Referral networks were strengthened, service delivery improved, and relationships with local employers and stakeholders developed—all contributing to a stronger support ecosystem that continues beyond the life of the programme.