Digital Inclusion Stats


Published: 17th Feb 2016

Several reports have been released over the last year, and all have included very relevant and key digital inclusion stats. Our research team have collated those stats and put them into this easy-to-read table:

12.6 million adults in GB lack basic digital skills (that’s 23% of all GB adults). The five basic digital skills are: managing information; communicating; transacting; creating; problem solving Go ON UK, Basic Digital Skills UK Report 2015
11.1 million people in the UK have low digital capability. This is an indicator of actual digital behaviours such as: very little evidence of online shopping; no managing money online; no streaming or content. Lloyds Banking Group, Consumer Digital Index, 2016
11% of adults (5.9 million) have never used the internet ONS, Statistical Bulletin: Internet Users, 2015
14% of adults are not recent internet users ONS, Statistical Bulletin: Internet Users2015
14% of adults in the UK are non-users of the internet Ofcom, Adult’s Media Use and Attitudes, 2015
86% of households in Great Britain (22.5 million) have internet connected at home Ofcom, Adult’s Media Use and Attitudes, 2015
51% of adults use a smartphone to go online outside of the home Ofcom, Adult’s Media Use and Attitudes, 2015
67% of adults go online at home and elsewhere; and 17% of internet users (over 15 years) only go online at home Ofcom, Adult’s Media Use and Attitudes, 2015
Smartphones and tablets supplement rather than substitute computer use, with just 6% only using smartphone and tablet devices to go online at home or elsewhere. This rises to 10% among DEs. Ofcom, Adult’s Media Use and Attitudes, 2015
The busiest 7-day period saw 14.4m unique visitors to pages at Gov.UK - this represents approximately 22% of the UK population. Activity on GOV.UK: web traffic
51% individuals interacted online with public authorities within the last 12 months The European Broadband Scorecard Q1, 2015 via Ofcom
98% of under 45 year olds have at least one basic digital skill and 89% have all five basic digital skills Go ON UK, Basic Digital Skills UK Report 2015
98% of under 45 year olds go online anywhere Ofcom, Adult’s Media Use and Attitudes, 2015
23% of under 45 year olds carry out 10 or less types of activities online Ofcom, Adult’s Media Use and Attitudes, 2015
80% of internet users in social group DE carry out 10 or less activities online Ofcom, Adult’s Media Use and Attitudes, 2015