New J.P Morgan and Good Things Foundation initiative seeks to increase digital skills

31 Jan 2019

Social change charity Good Things Foundation is collaborating with J.P. Morgan to investigate how digital skills can tackle economic exclusion in the UK.

The new programme aims to increase the digital skills of working age adults. It will help people to adapt to changes in the workplace, save money using online tools, and grow their businesses using digital technology.

11.3 million people in the UK don’t have all the basic digital skills they need, and 5.4 million of these are within the workforce. Alongside this, 30% of UK charities and 16% of UK small and medium-sized businesses have low digital capability.

Working with J.P Morgan and partners, Good Things Foundation will research the current UK digital skills landscape and the people and businesses that can benefit from support, as well as mapping gaps in provision, and identifying best practice. SCVO, Scottish Council for Voluntary Organisations, is the national partner in Scotland.

Helen Milner, Chief Executive of Good Things Foundation, said: "This collaboration with J.P Morgan is a great new commitment to digital skills in the UK. There is a strong case for investing in essential digital skills - both for economic prosperity and social justice. With over 5 million adults in the workforce lacking some digital skills, and many small businesses and charities under-using digital to grow and thrive, the need for continuing action is clear. I’m delighted that we’re working with J.P Morgan to address economic exclusion in the UK through digital skills, and I know that by working together we’ll have a significant impact in reaching the people and businesses most in need of support.”

Dan Zinkin, Managing Director, Global Investment and Digital Investment Banking, and Head of Technology at J.P Morgan, said: "J.P Morgan is at the forefront of developing new digital technologies and we are committed to bridging the digital divide in our communities. Through this collaboration, we are empowering people without the skills or confidence to use online digital services to seek employment, grow their businesses and improve their lives and economic prospects."

David McNeill, Director of Digital at SCVO, said: "We're delighted to be partners in this important project. It is a brilliant example of the way in which JP Morgan is contributing as one of Scotland's Digital Participation Charter signatories, and we can’t wait to see how we can collectively increase the digital skills of working age people across the UK."


For more information, please contact Anna Osbourne, Head of Marketing and Communications at Good Things Foundation on 07872 992 748 or

Notes to editors

  • Good Things Foundation is a social change charity, with a vision of a world where everyone can benefit from digital. Since 2010, the charity has supported over 2.4 million people to improve their lives through digital, working with community partners across the UK.
  • According to the Lloyds Banking Group Consumer Digital Index 2018 research findings, 11.3 million UK adults (21%) do not have all five Basic Digital Skills and 4.3 million adults have no Basic Digital Skills at all. These figures include older adults.
  • According to the Lloyds Banking Group Business and Charity Digital Index 2018, 60,000 (30%) of UK charities and 655,000 (16%) of UK SMEs have low digital capability. SMEs with low digital capability could unlock up to an additional £84.5 billion for the UK economy if they were to develop high digital capability.
  • The Scottish Council for Voluntary Organisations (SCVO) is the national body representing the interests of charities, voluntary organisations and social enterprises in Scotland. To find out more about their digital work or Scotland’s Digital Participation Charter, visit