Access to data eases Diana's worries

29 Jun 2020


Diana, 54, lives in Middlesbrough after moving here from Nigeria a few years go. Before lockdown Diana was an active member of her community, attending church regularly and supporting people seeking asylum in her local area by volunteering at OpenDoor North East. Through her connections at church, she was put in touch with Sue and John at the Hope Foundation who were helping her with her English language and IT skills.

Once the UK went into lockdown Diana was completely isolated, she lives alone and has had to shield due to a number of health reasons. Diana is also seeking asylum so has limited access to money and data. ”I have a pay as you go phone but I was worried about when my credit would run out and what would happen to me. I felt cut off” Diana told us.

Shielding meant that Diana’s everyday activities, like grocery shopping and picking up her medication, felt almost impossible. During lockdown she didn’t receive her emergency food parcels from the local council and not having data on her phone to find a contact number to resolve the issue left her frustrated.

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Diana shared her worries with the team at the Hope Foundation and through the DevicesDotNow initiative they provided her with a tablet and free data. The Hope Foundation has been using Google Classroom to continue their regular sessions online and have been providing their most vulnerable students with free devices through DevicesDotNow.

Diana tells us, “The device has benefited me in lots of ways. I have been able to access information on the NHS website, as well as connect with people through Zoom and Facebook in Middlesbrough and Nigeria. I love the device, it makes sure I am connected to the outside world and I can continue to learn."

DevicesDotNow is a joint initiative from FutureDotNow and the Department for Digital, Media, Culture and Sport supported by Good Things Foundation. Find out more about the initiative, including how you can get involved here.