Research and Data Officer

About us

Good Things Foundation is the UK’s leading digital and social inclusion charity. Our mission is a world where everyone can benefit from digital. Through our Online Centres Network of hyperlocal partners, we are supporting people and communities to overcome some of the most pressing social challenges they are facing through digital.

Since 2010 we’ve helped over 3.5 million people to improve their lives using digital, driving positive outcomes such as employment, reducing loneliness, supporting basic digital skills, and health and wellbeing.

Good Things Foundation is a social change organisation with a mission to ensure that everyone benefits from digital. We live the change we are seeking to achieve and encourage applications from diverse backgrounds. We operate a policy of providing equal opportunities in all aspects of work including recruitment, training, and promotion, whatever the colour, race, religion, belief, ethnic or national origin, gender, sexual orientation, marital status, age or disability of an employee, having regard to the individual’s aptitudes and abilities and requirements for the job. Good Things Foundation is opposed to all forms of unlawful and unfair discrimination. Our goal is also to be truly reflective of the makeup of society and we actively welcome difference.

About the role

As Research and Data Officer at Good Things Foundation you will play an important role in supporting the delivery of our impact and evaluation work that helps us tell the story of who we are helping and the difference we are making both to individuals and community partners. The Officer will make a significant contribution to the organisation and administration of research and evaluation activities across the team, as well as helping collect and interpret data on our impact.

We are looking for an organised and enthusiastic individual who is good at making sense of data and large amounts of information, likes to understand why people do what they do and enjoys working out how you communicate what you learn effectively to others.  You will be approachable and empathetic and be comfortable talking to people from a wide variety of backgrounds and experiences.

Research experience is not essential as long as you have the drive and interest to learn these. We can give you the opportunity to learn these on the job.

You will provide support to members of the team, will work with the data you collect to help build knowledge and understanding and identify insights about the way our model works and the difference that it is making.  Working alongside our Research and Evaluation Manager, Data Analyst and Data Operations Manager you will help draw knowledge together to build an evidence base that helps support decision making.

We would particularly like to hear from candidates whose professional and personal experience will bring new perspectives, understanding and capacity to the organisation.

See the job description for full details.

Essential experience

As an applicant it is essential that you are able to demonstrate that you possess the following experience, knowledge, skills, education, and qualifications:

• Experience of project and diary management – juggling multiple competing priorities
• Excellent writing skills – copywriting and report writing.
• Confident with data and simple analysis – using excel or google sheets able to manipulate data and use simple pivot tables
• Experience of producing and providing data to others in a format that is consistent and highlights key pieces of information
• Experience of working to tight deadlines
• Experience of working on own initiative but also being a member of a wider team
• Experience of working or volunteering in a fast-paced environment (or proven appetite to gain this experience

How to apply

Please return your CV and covering letter outlining your suitability for the position to recruitment@goodthingsfoundation.org by the closing date of 12pm Monday 5th June 2023.  We would be grateful if you would also complete our Equality and Diversity form to help us monitor our commitment to equity, diversity and inclusion.

Information can be made available in other formats (for example, large print), so please contact us if you need to discuss what alternative format would be accessible for you.

Safeguarding Statement and Pre-Employment Checks

Here at Good Things Foundation, we work with vulnerable adults and are fully committed to ensuring their safeguarding and welfare at all times, in line with our Safeguarding Policy and Procedures. All of our employees, contractors and volunteers will be expected to comply with the policy and procedures. Upon a conditional offer of appointment being made, all employees will also be required to satisfy our pre-employment screening process which for this position may include:

• An identity check (photo ID)
• Receipt of two satisfactory references
• Documentary evidence of right to work in the UK
• A finance check
• A DBS check