DCMS Digital Lifeline Fund: Interim Report

This Interim Report shares insights from the Digital Lifeline Fund programme (March 2021 - June 2021; evaluation ongoing).

Since the start of the programme

5,500 People were supported in under 4 months

146 Community partners delivered Digital Lifeline

2,354 Pieces of adaptive kit were provided

The Digital Lifeline programme, funded by the the Department of Digital, Culture, Media and Sport, was delivered by Good Things Foundation and three categories of partners: community partners, specialist partners and coordination partners.

The specialist partners were AbilityNet, Digital Unite, Learning Disability England and Voluntary Organisations Disability Group.

The Community Partners are organisations who already worked with people with learning disabilities. They identified eligible beneficiaries, and distributed the devices, data and skills support to them.

Coordination partners assisted delivery and received an additional grant payment to cover coordination costs, including engagement with beneficiaries, as well as the receipt, delivery and setup of the devices on a larger scale.

146 centres were included in the programme and over 10,000 devices were requested in total. The support from the programme has helped people to feel more confident, more connected and less lonely, allowing them to achieve goals like learning how to do a video call for the first time and improve their online safety skills.

Good Things Foundation is now carrying out a qualitative evaluation of the Digital Lifeline programme, in collaboration with RIX Researchers at University of East London. This will report back on sustained benefits and deeper programme learning in Autumn 2021.

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