An opportunity to be part of a dynamic social change charity, working at scale across the UK and internationally.

Good Things Foundation is the UK’s leading digital and social inclusion charity. Our mission is a world where everyone can benefit from digital. Through our Online Centres Network of hyperlocal partners, we are supporting people and communities to overcome some of the most pressing social challenges they are facing through digital.

Since 2010 we’ve helped over 2.8 million people to improve their lives using digital, driving positive outcomes such as employment, reducing loneliness, supporting basic digital skills, and health and wellbeing.

Under the guidance of senior colleagues, you will be responsible for undertaking primary and secondary research, analysis and report writing in line with agreed business objectives for the Research and Evaluation team. The main (but not sole) focus will be the delivery of, and support of, research and evaluation elements across a portfolio of digital social inclusion projects in order to provide an evidence base to inform future work and make recommendations for government and other stakeholders.

You will be an experienced, flexible, self-motivated and dedicated researcher, with a track record of delivering quality outputs on time, working on your own and as part of a team, and staying focused on the end goal.

Your responsibilities will include:

  • Design, management and delivery of research tasks and outputs in line with agreed business objective for the Research and Evaluation team
  • In particular, you will be responsible for day to day planning, coordination and delivery of qualitative, and some quantitative, elements across a number of digital social inclusion projects
  • Drafting of interim and final project research reports, and revising in light of feedback and peer review
  • Active, accurate and audience-appropriate communication of research findings to different stakeholders, using different media channels, including delivering presentations

See job description for full details of responsibilities.

You will have experience of:

  • 2 years+ in a commercial research role, a corporate or charity R&D role or an academic researcher role
  • Demonstrable track record in designing and conducting qualitative research and analysis, and reviewing existing evidence, in order to inform practice and policy
  • Demonstrable experience of analysing research data and interpreting this for non-research audiences
  • Demonstrable experience of working well in teams, including cross-disciplinary teams


With the following knowledge, skills and attitude:

  • Qualitative research methods: participatory research, action research, textual analysis, qualitative data collection and analysis, literature review and synthesis
  • Quantitative research skills
  • Analytical with excellent attention to detail, whilst not losing sight of practical purpose and the bigger picture
  • Excelling writing skills - copywriting and report writing
  • Excellent oral and writing communication skills
  • Ability to effectively work under tight deadlines and manage projects independently
  • Ability to work collaboratively and within an agile framework
  • Resourcefulness in solving problems
  • Strong project management
  • Numerate to a good level
  • (Essential) Degree or equivalent experience
  • (Desirable) MA/PHD with a research focus

Good Things Foundation is a social change organisation with a mission to ensure that everyone benefits from digital. We live the change we are seeking to achieve and encourage applications from diverse backgrounds. We operate a policy of providing equal opportunities in all aspects of work including recruitment, training, and promotion, whatever the colour, race, religion, belief, ethnic or national origin, gender, sexual orientation, marital status, age or disability of an employee, having regard to the individual's aptitudes and abilities and requirements for the job. Good Things Foundation is opposed to all forms of unlawful and unfair discrimination.

How to apply:

To apply, please read the full job description then complete the application form and Equality and Diversity Monitoring form and submit alongside your CV to: by midnight on Sunday 14 July 2019.

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