Regional Census Support Manager - South East/Home counties

Job type: Fixed Term Appointment until 27th May 2021.

You may be required to work out of hours to meet operational needs.

Location: The role will be regionally based in the South East/Home counties and be home based with significant travel.

You may also be required to travel to our Sheffield based Head Office on occasion.

Salary: £27,000 (per annum, pro rata for the duration of the contract), plus excellent benefits.

Hours: 37.5 hours p/w. Fixed Term Appointment until 27th May 2021. You may be required to work out of hours to meet operational needs.

Closing Date:  31st October 2020, please note that applications will be reviewed as they are submitted and the role may be withdrawn prior to this date if a suitable candidate is found.

Please note: This role will require you to undertake and successfully pass a Baseline Personnel Security Standard (BPSS) check and evidence you have no more than 6 penalty points on your Driving Licence.

An opportunity to be part of a dynamic social change charity, working at scale across the UK and internationally.

Good Things Foundation is the UK’s leading digital and social inclusion charity. Our mission is a world where everyone can benefit from digital. Through our Online Centres Network of hyperlocal partners, we are supporting people and communities to overcome some of the most pressing social challenges they are facing through digital.

Since 2010 we’ve helped over 2.8 million people to improve their lives using digital, driving positive outcomes such as employment, reducing loneliness, supporting basic digital skills, and health and wellbeing.

We are looking for an organised, efficient and collaborative individual with high attention to detail. Responsible for the contract, relationship and performance management of a network of Census Support Centres across the region.

Your responsibilities will include:

Playing a key role in the development and implementation of the Census Support Service for the 2021 Census, you will work with the Census project team and the Office for National Statistics (ONS), including local and regional teams managing field operations and community engagement support activities that will drive take-up of the Census Support Service and maximise Census completions across the regions.

It is essential that you are able to demonstrate that you possess the following experience, knowledge, skills, education and qualifications (please see the job description for full requirements):

  • Experience of building and managing relationships with customers and stakeholders at all levels, communicating appropriately in a range of styles
  • Experience of managing processes, working to tight deadlines and delivering results under pressure
  • Experience of performance management, delivering exceptional results through collaborative working
  • Excellent written skills, in particular experience of customer communications and report writing
  • A confident communicator with excellent people/interpersonal skills
  • Excellent relationship building skills and the ability to work collaboratively both internally and externally, with people at all levels
  • Exceptional time management skills and ability to prioritise
  • Confident user of technology, with excellent digital skills
  • Understanding of the geographic region you are working in

Good Things Foundation is a social change organisation with a mission to ensure that everyone benefits from digital. We live the change we are seeking to achieve and encourage applications from diverse backgrounds. We operate a policy of providing equal opportunities in all aspects of work including recruitment, training, and promotion, whatever the colour, race, religion, belief, ethnic or national origin, gender, sexual orientation, marital status, age or disability of an employee, having regard to the individual's aptitudes and abilities and requirements for the job. Good Things Foundation is opposed to all forms of unlawful and unfair discrimination.

Safeguarding Statement and Pre-Employment Checks

Here at Good Things Foundation, we work with vulnerable adults and are fully committed to ensuring their safeguarding and welfare at all times, in line with our Safeguarding Policy and Procedures. All of our employees, contractors and volunteers will be expected to comply with the policy and procedures. Upon a conditional offer of appointment being made, all employees will also be required to satisfy our pre-employment screening process which for this position, will include:

  • An identity check (photo ID)
  • Driving Licence Check
  • Receipt of two satisfactory references
  • Documentary evidence of right to work in the UK

The organisation will carry out a Baseline Personnel Security Standard check (BPSS) prior to your commencement of employment. This check will consist of a Right to work check, ID data check, criminal records check, employment history check and the disclosure of any significant periods spent abroad (6 months or more in the last 3 years). The BPSS check will be undertaken by an external agency.

How to apply:

You can download an application pack here .* Please return the required information to: by the closing date of 31st October 2020. Please also help us to monitor our commitment to being a diverse organisation by completing the Equality & Diversity Form enclosed in the application pack.

*Application packs can be made available in other formats (for example, large print), so please contact us if you need to discuss what alternative format would be accessible for you.

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