Shona Fraser

Service Design Intern

Shona’s part of the Design Team and often goes out into the community, running workshops with local people to create something that will be useful to them. She loves hearing people’s stories and getting their input on the process.

After specialising in user experience at University Shona finds the work she does at Good Things very fulfilling, using her skills to help the wider community. Shona’s a bit of a people person so loves meeting so many different people and getting involved with projects that make a real difference to their lives.

Shona says... “We live in an era where tech is constantly evolving - traditional services such as paying bills or booking a doctors appointment are being made digital in an effort to make life more efficient. However, not everyone has the skills or ability to access those and as a result are being excluded more and more each day.

"I think that Good Things Foundation is vital in times like these as they help to provide people with the tools necessary to support themselves. They design for change by empowering others. ”


Danielle likes being in-the-know so she’s perfect for the role of Communications Officer