The focus of Phil's day-to-day role is the user and how all the digital team's front-end work satisfies the user's needs. His role ranges from UX analysis and interface design through to advising the team on best practice and sometimes even building the front-end. He likes his role as it is very varied and he gets to problem-solve on a daily basis. There's never a dull moment.
Phil says... “I think in the world, now more than ever, everybody needs to feel connected and digital inclusion is great way of achieving that.”